I didn't set out to do this.

Meet Rachel, Revenue Infrastructure Architect and Founder of KnowBS

I did not plan to start KnowBS. It started because my clients kept calling.

I spent over 15 years in corporate America. Started as a retail worker and worked my way up to Management. When I moved into SaaS sales I started working directly with business owners and the closer I got to them, the more I started seeing things I could not ignore.

I started giving them ideas on how to bring in more revenue. Not because it was my job. Because I came from corporate, I understood how structure works and how much it matters for any business to grow. The more money they made, the longer they stayed in business. So I started helping.

What happened next I did not plan for. My clients started calling me for advice. Picking my brain. Asking questions that went way beyond their original needs. I became their go-to person for everything. Then they started asking what it would cost to keep me on retainer. I started helping on the side not because I planned to, but because they kept asking.

And the more I got inside their businesses, the more I saw the same thing over and over.

Business owners who had been operating for 10, 15, 20 years and stayed exactly the same size. They were not bad at business. They just did not have the infrastructure. But what hurt more than that was the mindset that came with it. A belief that this was just how it was going to be. That structure and growth were for bigger companies. That being in business meant staying exactly where they were.

That is BS. And that is exactly why KnowBS exists.

That's when I realized what I was actually doing.

I rebranded. I built KnowBS around the work I was already doing because these business owners needed someone who had been inside their world, not someone who had studied it from the outside. Someone who understood merchant processing, compliance, lending, operational structure, and the specific reality of running a regulated or high-risk business without being shocked by any of it.

KnowBS means exactly what it sounds like. No BS.

I built this because I got tired of an industry that runs on false promises and big strategy decks that go nowhere. Honesty, trust, and communication are not values we put on a wall, they are how we operate every single day.

You will always get the truth from us, whether you like the answer or not. We are not here to protect your feelings or sugar coat the hard truths. We are here to build you to the next level. No empty promises. No frameworks that don't fit. Just a team that knows where to look, knows who to call, and does the work.

If you're a Business Owner or Founder doing over $1M and you're tired of holding everything together yourself — this is exactly where I built KnowBS to start.

What drives me isn't growth at all costs. It's the clarity of understanding where revenue comes from and maximizing it.

Most people dread compliance. I genuinely enjoy it. I like learning new laws, understanding how regulations shift, and making sure my clients are never caught off guard by something they didn't know was coming. In industries where the rules change at the state and federal level without warning and that's not a small thing. That's protection.

But what lights me up most is the moment a business owner finally understands what's been happening in their own business.

The owner who has been bringing in $100,000 a month and couldn't understand why the profit wasn't there. The founder who knew something was wrong but couldn't put their finger on it. The operator running on outdated systems and gut instinct because nobody had ever shown them a better way. When that confusion turns into clarity and when the numbers finally make sense, when the structure is in place, when the team can function without the founder holding everything together — that's the work I'm here to do.

My vision has never been to create dependency. The goal is the opposite. I want business owners to understand their numbers, know their compliance obligations, have systems that run without them in the middle of everything, and be positioned to scale or franchise when they're ready. I want them to reach a point where the business runs and they understand exactly why.

Clarity replacing dysfunction. Knowledge replacing guessing. Structure replacing stress.

That's what KnowBS is built around.

You build revenue. Now let's optimize it.

Before we work together, we diagnose.

The Revenue Infrastructure Diagnostic determines exactly where your business is leaking, what's broken structurally, and whether we're the right fit to help you fix it.